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Legal

Privacy Policy

Last updated: January 2025

1. Introduction

Fairtogood ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy informs you about how we collect, use, and protect your personal data when you visit our website or shop with us.

2. Data We Collect

We collect the following types of data:

Identity Data: Name, username, or similar identifiers.

Contact Data: Billing address, delivery address, email address, and telephone number.

Transaction Data: Details about payments and your order history.

Technical Data: IP address, browser type and version, time zone setting, operating system, and platform.

Usage Data: Information about how you use our website.

3. How We Use Your Data

We use your personal data for the following purposes:

- Processing and delivering your orders
- Managing your relationship with us
- Improving our website and products
- Marketing (only with your consent)
- Fraud prevention and security
- Compliance with legal obligations

4. Data Sharing

We only share your personal data with third parties in the following cases:

Service Providers: We work with third-party providers for payment processing (Stripe), shipping, and email services.

Legal Requirements: When we are legally required to do so.

Business Transfers: In the event of a merger or sale.

We never sell your personal data to third parties.

5. Cookies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device.

Essential Cookies: Required for basic website functions (cart, login).

Analytics Cookies: Help us understand how visitors use our website.

You can manage cookies in your browser settings. Disabling certain cookies may limit website functionality.

6. Your Rights

Under Swiss Data Protection Law and EU GDPR, you have the following rights:

- Right of Access: You can request a copy of your personal data.
- Right to Rectification: You can request correction of inaccurate data.
- Right to Erasure: You can request deletion of your data under certain circumstances.
- Right to Object: You can object to processing for marketing purposes.
- Data Portability: You can request your data in a structured format.

To exercise these rights, contact us at privacy@fairtogood.com.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

- SSL/TLS encryption for all data transfers
- Secure payment processing through Stripe (PCI-DSS compliant)
- Regular security audits
- Access restrictions for employees

No method of data transmission is 100% secure. We cannot guarantee absolute security.

8. Contact

For questions about this privacy policy, contact us:

Fairtogood GmbH
Data Protection Officer
Email: privacy@fairtogood.com

You also have the right to lodge a complaint with the relevant supervisory authority.